Shipping Policy

International Shipping

At LumiSkin™, we collaborate with international logistics centers that deliver products directly to the address provided at checkout on our official website lumiskinofficial.com.

Delivery Timeframes

Processing and Dispatch: 1 to 3 business days after payment confirmation.
Estimated Delivery: 5 to 12 business days depending on the destination country and carrier.

Order Tracking

All orders include a tracking code that will be sent to you by email so you can follow the progress of your delivery in real time.

Partial Shipments

For orders containing multiple products, items may be shipped separately, each with its own tracking code.

Possible Import Taxes

In some cases, local customs authorities may apply additional fees or taxes. These charges are the sole responsibility of the customer.

Shipping Address

Please verify your shipping details carefully before completing your purchase. If an incorrect address is provided or the recipient is unavailable at the time of delivery, the package may be returned to the sender, and reshipping costs will be the customer’s responsibility.

Customer Support

If you have any questions or need help, our team is available at soporte.promocito@gmail.com.

👉 By making a purchase on lumiskinderm.com, you automatically agree to all the terms described in this Shipping Policy.