1. Introduction
Welcome to LumiSkin™! Your privacy is very important to us. This Privacy Policy explains how we collect, use, process, and protect the information of individuals who access or interact with our online store lumiskinderm.com. By using our services, you agree to these practices.
2. Information We Collect
Data you provide: name, email address, phone number, shipping and billing address, order details, and preferences.
Payments: data required to process payments, managed by certified gateways. We do not store complete card numbers.
Support and communications: messages and customer service requests.
Technical and usage data: IP address, device, browser, pages visited, browsing times, and checkout events collected through cookies and similar technologies.
3. How We Use Your Information
To process orders, payments, and deliveries, and manage exchanges, returns, and after-sales support.
To provide customer service and manage your shopping experience.
To improve and personalize your experience through analytics and site performance optimization.
To send transactional communications such as order confirmations and shipping updates, and, when legally permitted, marketing communications (you may unsubscribe at any time).
To ensure site security and comply with legal obligations, including fraud prevention.
4. Sharing Information
We may share data with third-party service providers who assist us in operations such as payment processing, logistics, email or SMS communication, hosting, and analytics. These providers operate under contractual agreements, maintain strict data protection standards, and never sell your personal information.
5. Security
We apply reasonable technical and organizational measures, such as encryption, access controls, and continuous monitoring, to protect your data against unauthorized access, misuse, or disclosure.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, transfer, or delete your data, to object to certain processing activities, or to withdraw consent where applicable. To exercise your rights, please contact soporte.promocito@gmail.com.
7. Cookies and Tracking Technologies
We use cookies for essential functionality, analytics, and personalization. For more details or to manage your preferences, please review our Cookie Policy available on lumiskinderm.com.
8. International Data Transfers
We may process your information outside your country through our trusted partners and logistics providers, applying appropriate safeguards in compliance with applicable data protection laws.
9. Children’s Privacy
Our services are not directed to minors. If you believe a minor has shared personal data with us, please contact soporte.promocito@gmail.com so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on lumiskinderm.com with the updated revision date. Continued use of the website after such changes constitutes acceptance of the revised policy.
11. Contact
For questions, requests, or to exercise your privacy rights, please contact soporte.promocito@gmail.com.